Shipping & Returns

Yara Jewelry

At Yara, your satisfaction is our priority. We aim to process and ship your orders as quickly as possible and offer a 7-Day Hassle-Free Exchange to ensure a smooth shopping experience.

Shipping Policy

  • Orders are typically processed and shipped within 1-2 business days.
  • Standard shipping usually takes 3-5 business days depending on your location.
  • Express shipping options are available at checkout for faster delivery.
  • You will receive a tracking number via email once your order has been dispatched.

7-Day Hassle-Free Exchange

  • Exchange requests must be made within 7 days of delivery.
  • We do not offer refunds, but we're always happy to assist with an exchange.
  • Items must be returned in unused, unworn condition with their original packaging intact.

How to Request an Exchange

To initiate an exchange via courier, please:

  • Email us within 7 days of receiving the item at hello@yarajewelry.com.
  • Include your order number and reason for exchange in the email.

Courier & Product Condition

  • If the exchange is due to a manufacturing defect, damage, or an incorrect item being sent, Yara will cover the return shipping cost.
  • For all other exchange reasons (e.g., size, design preference, or change of mind), the customer is responsible for return shipping costs.

Damaged, Missing, or Incorrect Items

If you receive a damaged item, missing product, or incorrect order, please contact hello@yarajewelry.com within 7 days, and we will resolve the issue promptly at no extra cost to you.

Have more questions? Contact our support team.