Shipping & Returns
Yara Jewelry
At Yara, your satisfaction is our priority. We aim to process and ship your orders as quickly as possible and offer a 7-Day Hassle-Free Exchange to ensure a smooth shopping experience.
Shipping Policy
- Orders are typically processed and shipped within 1-2 business days.
- Standard shipping usually takes 3-5 business days depending on your location.
- Express shipping options are available at checkout for faster delivery.
- You will receive a tracking number via email once your order has been dispatched.
7-Day Hassle-Free Exchange
- Exchange requests must be made within 7 days of delivery.
- We do not offer refunds, but we're always happy to assist with an exchange.
- Items must be returned in unused, unworn condition with their original packaging intact.
How to Request an Exchange
To initiate an exchange via courier, please:
- Email us within 7 days of receiving the item at hello@yarajewelry.com.
- Include your order number and reason for exchange in the email.
Courier & Product Condition
- If the exchange is due to a manufacturing defect, damage, or an incorrect item being sent, Yara will cover the return shipping cost.
- For all other exchange reasons (e.g., size, design preference, or change of mind), the customer is responsible for return shipping costs.
Damaged, Missing, or Incorrect Items
If you receive a damaged item, missing product, or incorrect order, please contact hello@yarajewelry.com within 7 days, and we will resolve the issue promptly at no extra cost to you.
Have more questions? Contact our support team.
