Exchange & Returns Policy

At Yara, your satisfaction is our priority. We offer a 7-Day Hassle-Free Exchange to ensure a smooth shopping experience.

7-Day Hassle-Free Exchange

• Exchange requests must be made within 7 days of delivery.
• We do not offer refunds, but we're always happy to assist with an exchange.

How to Request an Exchange

To initiate an exchange via courier, please:

• Email us within 7 days of receiving the item at hello@yarajewelry.com.
• Include your order number and reason for exchange in the email.

Courier & Product Condition

• If the exchange is due to a manufacturing defect, damage, or an incorrect item being sent, Yara will cover the return shipping cost.
• For all other exchange reasons (e.g., size, design preference, or change of mind), the customer is responsible for return shipping costs.
• Items must be returned in unused, unworn condition with their original packaging intact.

Damaged, Missing, or Incorrect Items

If you receive a damaged item, missing product, or incorrect order, please contact hello@yarajewelry.com within 7 days, and we will resolve the issue promptly at no extra cost to you.